FAQs
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What payment methods do you accept?
Apple Pay, Visa, Visa Debit, Mastercard, PayPal, Shop Pay, American Express, Amazon Pay & Google Pay.
What are your processing and shipping times?
Shipping times are 5-7 business days for all UK orders.
7-10 Business days for international orders.
Free shipping available for all UK orders over £50 (£7.50 if under £50).
International shipping rates are calculated at checkout.
For more information please visit our Shipping Policy.
Can I return my order?
If you are not completely satisfied with your purchase, please email us at support@atomicorange.co.uk to initiate the returns process within 14-days of the delivery date.
Please see Refund Policy for more information.
Do you ship internationally?
Yes, we ship to the US, AUS and EU.
Shipping times are 7-10 Business days for international orders.
International shipping rates are calculated at checkout.
Please see Shipping Policy for more information.
Can I track my order?
Once your order has been dispatched, a tracking number will be issued via an email notification.
The tracking number can take up to 24-48 hours to update with additional information, but rest assured that your order is on its way!
What if my order arrives damaged?
Our products are shipped extremely well packaged so this rarely happens. However, If your order arrives damaged or broken please email us at support@atomicorange.co.uk and we will organise a replacement.